Keith Wilkes Coaching Consultancy
Last updated: December 2nd, 2025
Keith Wilkes Coaching Consultancy (also referred to as “we”, “us” or “our”) is committed to respecting your privacy and complying with applicable data protection and privacy laws.
This Privacy Policy explains what personal information we collect through our website, how we use it, and the choices you have.
By using our website or submitting information through our contact/booking form, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We only collect personal information that you voluntarily provide when you:
Complete the contact and/or booking form on our website
Contact us directly by email or other communication channels
The information we typically collect may include:
Name
Email address
Phone number (if you choose to provide it)
The content of your message or enquiry
We do not intentionally collect sensitive personal information (such as health data) through our website forms. If you choose to share such information in your message, it will be treated confidentially, but we encourage you to keep submissions focused on your coaching enquiry.
We do not collect or store payment card details via our website.
2. How We Use Your Information
We use the personal information you provide for the following purposes:
To respond to your enquiry or message
To manage and confirm coaching bookings or consultations
To maintain basic records of our communications
To reasonably follow up on your enquiry
To send optional updates or information only if you explicitly request them
We do not sell your personal information to any third parties.
3. Legal Basis for Processing (where applicable)
Where required by applicable laws (such as UK/EU GDPR), we rely on one or more of the following legal bases:
Consent – when you contact us or submit a form
Legitimate interests – to respond to enquiries and operate our coaching business
4. Cookies & Website Usage Data
Our website (keithwilkescoaching.com) and its hosting provider may use cookies or similar technologies to help the site function and understand basic usage data.
This may include:
Browser type
Device type
Pages visited
Time spent on the site
Referring website
This data is aggregated and not used to personally identify you.
You can control or disable cookies in your browser.
5. When We Share Your Information
We may share your information only when necessary:
Service providers helping us operate our website or email systems
Business changes such as reorganisation or transfer of services
Legal obligations such as compliance with law enforcement or court orders
We do not sell, rent, or trade your personal information.
6. International Transfers
Depending on where you are located and where our service providers store data, your information may be processed outside your home country. We take steps to ensure adequate protection where required.
7. How Long We Keep Your Information
We retain personal information only as long as necessary to:
Respond to your enquiry
Manage coaching bookings
Keep basic business records
Comply with legal requirements
If you have been in contact but do not proceed with services, we may retain your details for a reasonable period to keep basic records of our interaction and to follow up where appropriate. You can request deletion at any time.
8. Your Rights & Choices
Depending on your location, you may have rights to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to certain uses
Withdraw consent
To exercise your rights, email keith@keithwilkescoaching.com.
We may verify your identity before fulfilling your request.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been infringed, although we encourage you to contact us first so we can try to resolve any concerns.
9. Information Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
10. Third-Party Websites & Social Media
Our website may contain links to third-party platforms. These platforms operate under their own privacy policies, which we do not control.
Any public comments you make on social media or elsewhere are governed by those platforms’ terms.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Updates will be posted on keithwilkescoaching.com with an updated “Last updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
Keith Wilkes Coaching Consultancy
Email: keith@keithwilkescoaching.com
Website: keithwilkescoaching.com
PRIVACY POLICY
